Useful info to know before checkout

PLEASE READ THESE BULLET POINTS BEFORE CHECKOUT:

• DHL and UPS cannot deliver to PO Boxes. Please provide a street address as your shipping address. Only AnPost can deliver to PO Boxes.
• We will not replace any orders lost when shipping with AnPost. They are simply too unreliable. You, as customer, choose AnPost as your shipping option at your own risk. They don't often get lost, but they can be delayed for so long during the Christmas season that one thinks they have been lost.
• Shipping times quoted at checkout refer to transit times once the order has been fulfilled and picked up by the shipping company, NOT to how long it will take us to fulfil the order. No shipping or order fulfilment time frame is guaranteed. See below for more on our shipping page.
• Order fulfilment time is usually 1-3 working days, but it may be up to 14 days. Should a delay of more than 14 days be envisioned we will contact you.

• If the shipping price is greater than the items purchased, particularly for small orders of only a few euros, please feel free to contact us at info@cenaclepress.com to ask if a custom shipping option is available.

• If you have any questions, please feel free to contact us using the contact form button at the lower right of this web-page. Thanks and God bless!